Shareholder Q&A

How can I contact Vylor's Investor Relations team?
More information about how to connect with Vylor's Investor Relations team is available at this link.
How do I find information about my Vylor stock account?
If you are a registered stockholder, you can contact Vylor transfer agent, Computershare. If your stock is held by a broker, please contact your broker directly.
Who is Vylor's transfer agent? How do I contact Vylor's transfer agent?

Vylor’s transfer agent is Computershare. You can contact Computershare:

By Phone

Toll Free: (U.S. and Canada)

1-833-388-2882

Direct Dial/Toll: (Outside U.S. and Canada)

1-781-575-3120

Hearing Impaired:

1-800-231-5469

Telephone representatives are available from 8:00 A.M. to 8:00 P.M. Eastern Time, Monday through Friday. Translation services are available upon request.

The interactive voice response is available twenty-four hours a day, seven days per week.

Online

Website: www.computershare.com/investor

Email: shareholder@computershare.com

By Mail

Standard Delivery:

Computershare

P.O. Box 43078

Providence RI 02940-3066

Overnight Delivery:

Computershare

150 Royall St., Suite 101

Canton, MA 02021

Please include your name, address, daytime telephone number and account number on all correspondence.

Computershare can help you with any of the following requests:

  • Address changes
  • Name changes
  • Shareholder records
  • Direct deposit of dividends
  • Dividend payments
  • Dividend reinvestment
  • Lost dividend checks
  • Lost stock certificates
  • Duplicate mailings of account or tax statements
  • Stock transfers
  • Buying or selling shares
  • Cost basis information
Can I view my Vylor stock account information online?
Registered stockholders can access their account online at Computershare's Investor Center website by visiting www.computershare.com/investor. You can print account statements, update address information, print tax statements, and perform certain transfers and transactions such as buying and selling shares, and enrolling in dividend reinvestment or direct deposit. If your stock is held by a broker, please contact your broker directly.
What is the difference between a registered stockholder and beneficial stockholder?

If your Vylor shares are held in your name directly through Vylor’s transfer agent, Computershare, then you are a registered stockholder.

If your Vylor shares are held by a broker, dealer, bank, other nominee or custodian fund, then you are a beneficial stockholder. This is also commonly known as a “street” account or being a “street” holder.

Will Vylor have a dividend reinvestment or direct stock purchase plan?
Registered stockholders may reinvest cash dividends in additional Vylor shares through the Computershare CIP, a direct stock purchase and dividend reinvestment plan offered and administered by Computershare. Details about the Computershare CIP, including any fees and how to enroll, are available via Computershare’s website.
How do I transfer stock or change the name on my Vylor stock account?

U.S. resident registered stockholders may use the Computershare Transfer Wizard website to prepare transfer forms online for all or some of the shares in an account. You must login with your account information to use Transfer Wizard. Once the forms are completed online, you will receive instructions for printing, signing, and returning the forms to Computershare for processing. Transfer Wizard is not available for non U.S. residents.

Transfer forms are also available online at: www.computershare.com/investor/help/printableforms. For additional information on transferring shares, registered stockholders may contact Computershare. If your stock is held by a broker, please contact your broker directly.

What is a medallion signature guarantee?
A medallion guarantee is a type of signature guarantee used within the securities industry which verifies the authority and authenticity of a signature. A medallion signature guarantee is different from a notary. Signatures on written instructions, forms or stock certificates authorizing stock transactions must be reviewed by a firm that is a member of a qualified medallion guarantee program and have a medallion signature guarantee stamp affixed. Firms participating in the medallion stamp program include commercial banks, savings banks, savings and loan institutions, U.S. stockbrokers and security dealers, or credit unions. If you require a medallion signature guarantee, contact a bank, brokerage house or other financial institution with which you do business. Please note that if you are not the registered owner, you will be required to present documentation to the guarantor proving your authorization to execute the transfer.
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